Refund Policy

At SCALECLIX, we are committed to delivering high-quality client acquisition, marketing, automation, and business growth services. Because our services involve strategic planning, consulting, skilled labor, software implementation, campaign setup, and customized work, all payments made to SCALECLIX are non-refundable.

By purchasing any of our services, you acknowledge and agree to the terms outlined in this Refund Policy.

No Refund Policy

Due to the nature of our services, we do not offer refunds once payment has been made.

This policy applies to all services offered by SCALECLIX, including but not limited to:

Appointment Setting
Lead Generation
AI Automation
CRM Automation
Virtual Assistant Staffing
Digital Marketing
Paid Advertising
Organic Marketing
Website & Funnel Development
Social Media Management
Email Marketing
Consulting & Strategy
Custom Business Solutions

Once a project, campaign, consultation, onboarding process, or service has been scheduled or work has commenced, our team immediately allocates time, expertise, resources, and operational costs that cannot be recovered.

For this reason, all payments are final.

Client Responsibility

We encourage all clients to carefully review our proposals, service agreements, pricing, and scope of work before making a purchase.

If you have any questions regarding our services, deliverables, timelines, or expectations, we recommend contacting our team before completing your payment.

By proceeding with payment, you confirm that you understand the services being purchased and accept this No Refund Policy.

Marketing & Performance Disclaimer

SCALECLIX provides professional marketing and client acquisition services using proven strategies, industry best practices, and experienced professionals.

However, we do not guarantee:

A specific number of sales
Revenue increases
Return on investment (ROI)
Business growth
Lead conversion rates
Advertising performance
Appointment attendance
Client closing rates

Business results depend on many factors beyond our control, including your offer, pricing, sales process, follow-up, market conditions, competition, advertising budget, and overall business operations.

Accordingly, dissatisfaction with business results does not constitute grounds for a refund.

Client Delays

Project delays caused by the client—including failure to provide requested information, approvals, access credentials, content, feedback, or communication—do not qualify for refunds.

SCALECLIX will make reasonable efforts to continue the project once the required information is received.

Third-Party Costs

Any third-party expenses paid on behalf of the client are non-refundable.

These may include, but are not limited to:

Advertising spend
Software subscriptions
CRM platforms
Automation tools
Domain registrations
Website hosting
Premium integrations
Third-party licenses

Such costs are governed by the refund policies of the respective third-party providers.

Exceptional Circumstances

Any exception to this Refund Policy shall be made solely at the discretion of SCALECLIX and must be approved in writing by an authorized representative.

Approval of a refund in one instance does not create an obligation to provide refunds in future cases.